Careers
Receptionist
Location: Oak Ridge
Salary $41,000.00 – $47,00.00 per year
LASMTC is looking to add a receptionist to our Oak Ridge office. The receptionist will respond to high-volume telephone calls and walk-in traffic by answering questions or directing inquiries to staff attorneys or outside resources as specified under Legal Aid guidelines, screen and compile initial intake information for new client cases and enter data into computer database for opening of new cases on a daily basis, perform wide-range of office duties to include data entry, data processing, pamphlet organization and maintenance, secretarial typing, record keeping, case reporting, and case file maintenance. This position is funded in part by, and in collaboration with, one or more grants. Personnel must adhere to goals and outcomes detailed in the grant contract. This position is funded for the duration of the grant and subsequent renewal may result in modification of job duties and responsibilities.
Responsibilities:
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Conduct initial intake interview and screen applicants for legal issue, conflicts of interest and eligibility.
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Make referrals to private attorneys or other agencies as appropriate.
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Promptly and accurately assist case handlers with client meetings, research, case management, filings and other tasks.
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Run weekly case reports for case acceptance meeting and other reports.
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Troubleshoot facility and office operations issues.
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Maintain community education materials.
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Provide backup for other support staff, as needed.
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Process US mail, including pick up, delivery of incoming mail and handling of outgoing mail.
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Provide general clerical support, such as legal typing, copying, filing, etc.
Qualifications:
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Minimum High School diploma or GED. Associates degree or Paralegal certificate preferred.
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2 years prior experience working in a law office, court, social service agency, or other relevant setting.
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Experience working with low income people.
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Basic proficiency in Windows and Microsoft Outlook, Word and Excel software.
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Effective oral and written communication skills, including in client interviews and helping people in crisis.
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Proficiency in use of office equipment (copiers, scanners, facsimile, postage machine, etc.).
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Smart and coachable with a high degree of initiative and emotional intelligence.
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Fluency in written and spoken Spanish is a plus.
Benefits
Health, Dental, and Vision Insurance coverage first day of employment. Life Insurance, Healthcare Savings Account, Public Service Loan Forgiveness eligible, 401k plan, Vacation/Sick/Holiday Leave.
How to Apply
Required: Cover Letter, Resume and Three References
Receptionist Oak Ridge Application
LASMTC is an equal opportunity employer and strongly encourages applications from people of color, people with disabilities, women, LBGTQIA+, and gender non-conforming applicants.
Who We Are
Legal Aid Society’s mission is to advance, defend, and enforce the legal rights of low-income and vulnerable people in order to secure for them the basic necessities of life. Our staff includes national authorities in the fields of domestic violence, housing, consumer law, federal income taxation, health advocacy, non-profit group representation, social security, and special education.